Have you ever felt frustrated because your tablet suddenly froze or became completely unresponsive? If you haven't experienced it yet, consider yourself lucky.
For most users, a frozen tablet is no cause for panic. In the majority of cases the issue is temporary and solved with a simple restart — your photos, files, and apps are usually still safe. Here's exactly what to do, step by step.
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Try This First
Hold the Power button for 10–20 seconds until the screen restarts. That single step fixes the vast majority of frozen tablets, and your photos, files, and apps will still be there when it comes back on. If it doesn't work, the rest of this guide walks through every other option.
Common Causes of Tablet Freezing
A frozen screen rarely means something is permanently wrong with your tablet. More often than not, it's a temporary software hiccup caused by one of a handful of everyday issues:
- Too many apps running in the background
- Low storage space
- System glitches or software bugs
- Incompatible or crashing apps
- Overheating or long usage sessions
A frozen screen isn't a broken tablet. In most cases, it's just a restart away from working perfectly again.
Basic Fixes for a Frozen Tablet
Start here. These steps solve the vast majority of freezing issues and carry no risk to your data.
Charge the Device
Plug it in and wait 15–30 minutes before trying again if it's unresponsive.
Close Background Apps
Close unused apps after rebooting to free up system resources.
Free Up Storage
Delete unused apps, videos, or files to reduce lag and crashes.
Update Software
Keeping your system updated improves stability and performance.
Already Tried the Basics?
If a force restart, charging, and freeing up storage haven't worked, move on to the advanced methods below — just be aware some of them involve a reset.
Advanced Fix Methods (For Severe Issues)
Restart Using a Safety Pin
- Locate the tiny RESET hole on the back or side of the tablet.
- Gently press inside with a pin or toothpick until you hear a click.
- Connect the charger and let it charge for a few minutes.
- Press the POWER button to restart.
After restarting, check whether you recently installed an app that may be incompatible or causing crashes, and uninstall it to prevent the issue from happening again.
Reset from Settings
- Open Settings.
- Go to System → Advanced.
- Select Reset Options.
- Choose Erase All Data.
Hard Reset (Recovery Mode)
- Turn off the tablet.
- Press and hold Power + Volume Up until recovery mode appears.
- Use the volume buttons to select Recovery Mode.
- Choose Wipe data/factory reset.
- Confirm with Yes, then select Reboot system.
Reinstall the Operating System
If a hard reset still doesn't fix the problem, reinstalling the OS directly using the manufacturer's official restore tools can resolve deeper software issues that a factory reset alone can't touch.
The link below provides official restore files for PicassoTab tablets specifically — if you're using a different brand, check that manufacturer's support site for the matching tool.
Official PicassoTab OS re-install instructions →Tools you might need: most fixes require nothing more than what you already have at home.
If Your Tablet Still Doesn't Work
If none of the steps above bring your tablet back to life, a few more options are worth trying before assuming the worst:
- Let the battery drain completely, then recharge and restart
- Check the user manual for device-specific instructions
- Contact your retailer or manufacturer for support
- Reinstall the operating system using official restore tools
- Uninstall unused apps to free storage and improve performance
If none of these solutions work, your tablet may require professional support or repair.
Frequently Asked Questions
Will I lose my data if my tablet freezes? +
No. A frozen screen on its own doesn't erase your data. Force restarting, charging, or using the safety pin reset are all non-destructive. Data loss only becomes a risk if you proceed to a settings reset or hard reset.
What's the difference between a soft reset and a factory reset? +
A soft reset, like a force restart or pin reset, simply restarts the device without touching your files. A factory reset erases all data and apps, returning the tablet to its original out-of-box state.
When should I contact support instead of trying fixes myself? +
If the tablet won't turn on at all after a full charge, won't enter recovery mode, or keeps freezing immediately after a factory reset, it's time to contact your retailer or manufacturer rather than continue troubleshooting on your own.
If your PicassoTab is still unresponsive after every step in this guide, our specialists are ready — with the tools, knowledge, and care to get you sorted fast. No runaround, no expensive surprises.
Wondering why PicassoTab owners rarely end up back on this page twice? See what makes the difference →
7 comments
I have to constantly reset this tablet. Less than a year old and it’s very frustrating.
My. DJ App. Keeps. Freezing. after about thirty minutes
I have tried the reset button and waiting for a few minutes before pressing the power button and still nothing happened. I also charged the tablet. Please advise.
this was very helpful my mother would have killed me if i had to get another tablet
I tried the reset hole, nothing happened even after waiting and holding the power button and plugging it in.